Contact Us


 Questions regarding Sales - Sales@MaxQualityGlass.com  

For Support please Email - Support@MaxQualityGlass.com

PLEASE USE ONE OF THE FOLLOWING SUBJECT LINES

   - "URGENT - Order: Accidentally Ordered Wrong Product"

   - "URGENT - Order: I Need To Cancel My Order"

   - "URGENT - Order: I Need To Update My Address"

   - "General Inquiry"

   - "Order: Problem With Received Order"

   - "Order: Returns/Exchanges"

   - "Problem With Checkout

   - "Product Ideas"

 

 

Buyers must be 18 or older to purchase 
All products intended for Tobacco Use Only 
Unless otherwise noted shipments will arrive in a discreet plain brown box 
Prices shown reflect US shipping addresses only, please contact us for international shipping rates. 
Tracking Information will be sent as soon as item ships
Shipping usually takes 2-5 Days 
Most of the time Your item will be sent same if Made before 2:00 Mountain Time 

All products are hand made so slight variations may happen 

We Pride ourselve on super fast shipping and if we can, we will ship same day!

 If there is any damage to the box or you can hear glass jigglying inside please refuse package if possible 
If not possible please take a photo of the condition of the box and of the contents.  Everything is packed very well, so this is very rare occurance but please be aware and listen for any clinging when recieving package.

If you Recieve Broken glass Please Return to 

MAX QUALITY GLASS RETURNS
3157 S Broadway
Englewood, CO 80113
Only send back the broken items and include the packing slip provided.
We will send Replacement Piece as soon as we recieve the defective one. 
If we are out of Stock, Store Credit or Refund will be given.
 

Email at Support@MaxQualityGlass.com or

Call (720)502-5491 10:00am-5:00pm Mountain Time - Please Email Support@MaxQualityGlass.com for Faster more accurate response.

 

 

MAX QUALITY GLASS HEAD SHOP 
3157 S Broadway
Englewood, CO 80113
OPEN TO THE PUBLIC
Monday - Saturday.
12PM-8PM 
Sunday 
12PM-4:20PM